Shipping policy

Processing & Handling Time

All orders are processed within 10 business days (Monday–Friday, excluding holidays).

Please note:

• Orders are not processed on weekends or public holidays.
• During high-volume periods, processing times may be slightly longer.

Shipping Rates

We offer FREE standard shipping on all orders.

Estimated Delivery Time

After your order has been processed and shipped, delivery typically takes:

 3–7 business days

Total estimated delivery time = 10 business days handling + shipping transit time. Shopify recommends clearly separating processing time from transit time to reduce customer confusion.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Delays

Shipping delays may occur due to:

• Weather conditions
• Carrier delays
• Holidays
• High order volume

We appreciate your patience and understanding.

Incorrect Address Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: support@mymedbedtherapy.com